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Privacy Policy
 

At Wok on Waves (https://www.wokonwaves.com), we are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with the General Data Protection Regulation (GDPR) and applicable local laws.
 

1. Who We Are
Wok on Waves
Website: https://www.wokonwaves.com
Email: info@wokonwaves.com
Phone: +351 938 271 690
Address: Marina de Lagos, Passeio dos Descobrimentos 28, 1º andar, 8600-315 Lagos, Portugal

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2. What Personal Data We Collect
We may collect and process the following information:

  • Name, email address, and phone number

  • Reservation details (date, time, party size, special requests)

  • IP address, browser/device data, and website usage

  • Messages or inquiries submitted through forms

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3. How We Use Your Data
Your data is used to:

  • Respond to inquiries and messages

  • Manage reservations

  • Improve our services and website experience

  • Fulfill legal obligations

We do not sell or share your personal data with third parties.

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4. Legal Basis for Processing
We process data based on:

  • Your consent (e.g., contact or booking forms)

  • Contractual necessity (e.g., to confirm your reservation)

  • Our legitimate interests (e.g., service improvement)

  • Legal compliance

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5. Cookies and Analytics
We use cookies to provide a better browsing experience. These may include:

  • Essential cookies – for core website functionality

  • Analytics cookies – to analyze usage and improve performance

You can manage cookie preferences in your browser settings.

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6. Data Retention
Your data is stored only for as long as necessary to fulfill the purposes outlined or to comply with legal obligations.

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7. Your Rights
You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Withdraw consent at any time

  • File a complaint with a data protection authority​

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8. Third-Party Services
We may work with trusted third parties (e.g., booking platforms or analytics providers). These services are contractually bound to protect your data.

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9. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.

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10. International Transfers
If data is transferred outside the EU/EEA, we ensure compliance with applicable safeguards, such as standard contractual clauses.

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11. Changes to This Policy
This policy may be updated periodically. The most recent version will always be published on our website.

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12. Contact Us
For any questions about this privacy policy or your personal data, please contact:
Wok on Waves
Email: info@wokonwaves.com
Phone: +351 938 271 690

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